How long should it take to answer call lights?
Most Skilled Nursing Rehabilitation Facilities strive to answer every call light promptly. The goal is to be at the light within 5-10 minutes. This does not mean that all needs can be met in five minutes or less. If your need can’t be immediately met, the staff member should keep your light on until it…
Read MoreI hear a beeping in the hallway. Is that the same call light going off all the time?
There are many different types of call light systems. Most have a beeping function that beeps the same for all rooms on each floor. It typically beeps faster for a bathroom light than for the regular call light. The system sounds the same for each call light, so even though lights are being answered, the…
Read MoreWho supplies medications for the patients?
Many facilities utilize an outside pharmacy to supply and deliver prescription medications. When a patient is transferred from a hospital to a Skilled Nursing Rehabilitation Facility, the hospital will send over a list of orders for medications. When those orders are received, an order is typically placed with the pharmacy. The pharmacy often delivers medications…
Read MoreWhen can I go home?
This is one of the most common questions patients and their family members ask. There are four main factors that go into setting an appropriate discharge date. The physician is monitoring your medical condition to make sure you are stable enough to go home. The therapy team is working with you to meet your desired…
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